Oliver Bee RMTRegistered Massage Therapist

Massage therapy · Kitchener–WaterlooThoracic Outlet Syndrome

Neck & Shoulder

What It Is

Line drawing of the side of the neck and shoulder, showing the nerve bundle leaving the neck between the scalene muscles and passing down beneath the collarbone and over the first rib toward the arm.
The nerves to your arm squeeze between the scalenes and then under the collarbone — two of the spots I check first.

Thoracic outlet syndrome (TOS) is a group of conditions where nerves or blood vessels are squashed or irritated in the thoracic outlet, the narrow space between the collarbone and the first rib (AAOS, n.d.; NHS, 2023). This can cause pain in the neck, shoulder and arm, as well as pins and needles or numbness in the hand and fingers. One of the most common places for the nerves to be squeezed is between the scalene muscles at the side of the neck (Camporese et al., 2022).

Common causes include an injury to the chest, neck or ribs, such as a car accident, being born with an extra rib in the neck (a cervical rib) or another difference in the shape of the first rib, and jobs or activities that involve lots of repetitive arm movements, such as building work or a lot of swimming (NHS, 2023; AAOS, n.d.). There are instances where doctors aren't able to find a cause. Treatment usually includes physiotherapy and medicines to ease pain, and most people improve with these (NHS, 2023; Cleveland Clinic, 2026), but injections and surgery are also options in some cases.

TOS can compress both nerves and blood vessels. So the symptoms in the arm vary between a dull ache, throbbing, sharp pain and a dead arm feeling.

What Causes Thoracic Outlet Syndrome?

Different experts put the causes down to different underlying problems. As well as the causes above, poor posture, with the shoulders rounded forwards and the head in a forward position, can lead to or aggravate the condition, as can being overweight, having large breasts, or gaining a lot of muscle, for example through body building (NHS, 2023; AAOS, n.d.). Improving your posture is an important part of treatment, because postural exercises help you sit and stand straighter, which lessens the pressure on the nerves and blood vessels (AAOS, n.d.).

Not a diagnosis — for more information, contact me or another trusted healthcare provider.

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At Fearless Heart, 25 Dupont St E in Uptown Waterloo, or as a home visit across Kitchener–Waterloo.